/Your Privacy Matters
Privacy Policy
Got questions? We’ve got answers! Find clear, concise info on our services, policies, and more—all in one place.
This Privacy Policy has been prepared by We Are Web Design. We can be contacted via the contact form on our website at wearewebdesign.com.
It is We Are Web Designs’ policy to respect your privacy regarding any information we may collect from you or which you may provide to us, as set out below. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose, safeguard and otherwise make use of your personally identifiable information (“Personal Data”). We will only collect and use your Personal Data where:
- We have lawful grounds to do so, including to comply with our legal obligations;
- We are performing a contract with you for our services; and
- We have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.
If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy. This policy is effective as of April 2021. We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.
Personal Data we collect via our website
Personal Data that you provide to us We only collect Personal Data that you provide to us where you choose to interact with us on our Website in the following ways:
When you sign-up to receive free content, including newsletters, eBooks, videos and offers:
- Email address
- Phone Number
- First name
- Last name
When you purchase products or services directly from us:
- Name
- Email address
- Phone number
- Any Personal Data which you provide to us in the free text box of the form
- Payment method choice (payment details are held by our payment processor, not us)
- Personal login information for web and domain hosting, social media, eDM, Google, Bing and any other account we may require access to better administer your online marketing efforts.
When you complete any enquiry form on the website:
- Name
- Email address
- Phone number
- Any Personal Data which you provide to us in the free text box of the form Data that we collect automatically
We automatically collect certain information when you visit our Website – such as the type of browser and operating system you are using, and the domain name of your Internet service provider. We do not link this information with any Personal Data. As an Adobe Associate, we earn a commission for any Adobe Stock Plan purchases at no additional cost to you.
Use of your Personal Data
We will only use your Personal Data when the law allows us to. Most commonly, we use your Personal Data to:
- Process and manage your use of our website;
- Respond to your questions, comments and requests;
- Provide assistance with technical and marketing support requests for your website or marketing efforts;
- Where you have opted-in to receive marketing from us, deliver communications that are relevant to your preferences / may be of interest to you;
- Improve our services and Website through analysis of information.
Sharing of your Personal Data
We take your privacy seriously and will not share your Personal Data with others, except as permitted by applicable law or as set out below:
We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the information to provide those specific services to us. These third parties may include social media advertising platforms such as Facebook and Google Adwords for the purpose of custom audience generation and the development of targeting criteria for other audiences. Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.
Keeping your Personal Data Secure
We have implemented security policies and technical measures to safeguard the Personal Data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.
Retention periods for use of your Personal Data
We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise as communicated to you. We review the Personal Data we hold at regular intervals and delete permanently or anonymise any Personal Data which is no longer necessary.
Children
This Website and our services are aimed at adults, and we do not knowingly collect any Personal Data relating to children aged under 18 years old. If you are under the age of 18, please do not provide us with any of your Personal Data, including your email address.
Access to and control over your Personal Data
You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via the contact form on this site.
- See what Personal Data we hold about you (if any), including why we are holding it and to who it could be disclosed;
- Ask us to change/correct your Personal Data;
- Ask us to delete your Personal Data;
- Object to the processing of your Personal Data;
- Ask us to restrict the processing of your Personal Data;
- Withdraw any consents you have given us to the processing of your Personal Data; and
- Express any concerns you have about third parties’ use of your Personal Data.
Change of Purpose
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
/FAQ
Curious? We’ve Got Answers
Got questions? We’ve got answers! Find clear, concise info on our services, policies, and more—all in one place.
I’m clueless about this whole website thing, how do we make this happen?
We are here to help! To make it super simple, you can learn about our time tested process right here.
How much does a website cost to build?
How long is a piece of string? The cost of a website can vary greatly and is determined by a number of things just like the cost of a car. Generally, our website projects start at around $4,000.00 for simple business sites and range upward depending on your unique requirements.
How long does it take to build a website?
A simple business website usually takes approximately 4-6 weeks to design and build. eCommerce websites usually take approximately 6-8 weeks to design and build to create. But in saying this, this time will vary from project to project, as requirements are always different. Our team will make it clear from the outset what the projected timeline will be.
Do I need to own a domain name and web hosting?
Yes, we can and will guide you on this. We have preferred providers, which we recommend based on performance and your requirements, but we will also work with your existing hosting provider if you have one.
Will my website work on mobile devices?
Absolutely! All the websites we design work on all devices. Google won’t rank your website on their Search Engine if it is not mobile-friendly. SO it’s a MUST.
Do you design eCommerce and Online Stores?
We do! We work predominately with WooCommerce and Shopify. Once we discuss your needs, we will assess what the best platform is for your project.
What is a Content Management System (CMS)?
A Content Management System (otherwise known as a CMS) is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection. We work predominately with WordPress and Shopify.
Do you provide training so I can maintain my own website
Yes, we provide training to all of our clients at the end of each project. This is done either in-person or over video chat.
What is Search Engine Optimisation (SEO) and do you provide this service?
Yes, we provide onsite SEO Services.
In a nutshell, this is the skill of being able to optimise your online content, as well as website structure and functionality so that search engines (like Google) can find it easily and then show it as a top result for your chosen keywords or search terms in the unpaid and organic section of their search results page. As we all know the higher your website features, the more likely people are to see it. This is SEO, and this why it matters.
You can read more about it here.
Will you write the content for my site if I need it?
Yep, we sure will. We include copywriting and editing services on demand.
Can you help me source photos and video for my website?
Yes. We will help you source stock photos from sites such as Adobe Stock and Unsplash. We also have partnerships with photographers and videographers available to produce custom photography and videos for your website.
Do I own my website?
YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of their website. But if for any reason you decide you want to take your business to another studio, we will happily support you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.